Page 1 JOB DESCRIPTION FIRST-LINE SUPERVISOR/MANAGER OF RETAIL SALES WORKERS Brief description The position of first-line supervisor or manager of retail sales workers consists of directly supervising sales workers in a retail establishment or department. It also consists of performing management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. Tasks • Assign employees to specific duties; • Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers; • Enforce safety, health, and security rules; • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised; • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate; • Instruct staff on how to handle difficult and complicated sales; • Inv
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