OBJECT: THANK YOU FOR THE TOUR Dear [CONTACT NAME], Having been guided on a tour of your [CITY] plant by [NAME], I must say that I am thoroughly impressed with your operations and personnel. I don't believe I have ever viewed a more efficient, smooth running, and cost efficient program such as yours. I was particularly impressed with the procedure you have implemented to monitor quality control. All of your employees were extremely courteous and went out of their way to explain various functions and answer my inquiries. I wo
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