OBJECT: APOLOGY FOR ACCOUNTING ERRORS AND PAST DUE NOTICE Dear [CONTACT NAME], We are very much concerned that due to our mistake, you had to deal with unnecessary problems. Unfortunately, it has taken some time to find out exactly what occurred, and, therefore, please accept our apologies for the delay in this response. You definitely deserve an explanation for what went wrong in our accounting department. I hope that this letter will help to resolve some recent difficulties. Your payment was received in time but it had been
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